Zero install – all PCs have a browser
Reduce business costs – less time spent talking to customers over the phone; eliminate printed materials; allow users to update their own details.
Centralised data is secure and easy to backup.
Quick and easy updates.
Reach anybody, anywhere in the world.
Available 24 hours a day, 7 days a week.
Low spec PCs or smart phones can be used.
Online training can be completed at user’s own time and pace.
Direct access to latest information – for Employees where every they are located.
recognising and defining the problem
finding possible solutions
choosing the best solution
implementing the solution.